Changes due to Covid***
Please note that some orders may be delayed due to border restrictions within Australia.
Please also note that all PO box and rural addressed orders are sent via Australia Post. Australia Post is no longer offering a collection service to businesses. This means that I must take all packages directly to a post office in person. I have three small children at home with me and subsequently can only attend the post office once per week, when I can arrange care. I apologise for any inconvenience, we're doing the best we can within the current circumstances.
We provide flat rate shipping of $8, and FREE shipping for orders over $150 - Australia Wide.
We use Australia Post and Sendle interchangeably, in order to keep postage prices low.
When your order is complete you will be sent an email containing your order information and tracking details
All Products are in stock and ready to make their way to you, unless otherwise specified in the description.
Should you order a *Pre Order* Item, your order will be sent all together. Should you require a second delivery, please contact us so that can be arranged, or process the orders separately. Extra shipping fees will apply.
Where do we ship?
We currently only ship within Australia. We should be able to ship to all addresses, with the exception of bulky items. On occasion, we may not be able to find a courier to deliver to extremely rural addresses, as well as post boxes. International shipping costs are incredibly expensive and we have chosen not to insure for international orders at this time.
If you intend to collect your parcel in person, you can select local collection as a shipping option to waive shipping fee. Please email me at firstname.lastname@example.org beforehand to ensure I am available before you proceed.
Bulky items are included in flat rate shipping or our free shipping offer. On occasion, we may not be able to find a courier to deliver to extremely rural addresses. In these circumstances, your order will be refunded. We do not deliver bulky items to Post Office Boxes.
Returns are not available for change of mind so please choose carefully.
In the unlikely event that a product is faulty, please contact us on email@example.com
Please contact us on firstname.lastname@example.org before placing your order if you have any questions.