$8 FLAT RATE SHIPPING | FREE AUSTRALIAN SHIPPING ON ORDERS OVER $180 | LOCAL COLLECTION FROM FERNTREE GULLY, VIC

FAQ


How do I get in contact with the store?

You can reach us via email at childrenofthewild.amber@gmail.com

Please note, Children of the Wild is a one woman business and I do not respond to emails over the weekend or on public holidays. I do my very best to respond as soon as possible to your enquiries. If your enquiry is about an order change, it will help if you write 'ORDER CHANGE' or 'URGENT' in the subject line so I can get to your enquiry immediately. 

Do you offer free shipping?

Yes, orders over $180 are eligible for free shipping. This may exclude some heavy items. All Melbourne Metro orders over $180 are free. Even those that are heavy.

What happens if my order contains both in stock and preorder items?

Orders are shipped together. If you require your in stock items to be shipped now, please order your preorder item separately. 

What currency are your prices in?

Our prices are in Australian dollars. 

Do you ship Internationally?

We currently only ship within Australia. We are investigating expanding our offerings to New Zealand.